Frozen Out

Your business bank account stopped working. Now what?

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Maybe it was an email. Maybe your card was declined at a supplier, or payroll bounced. However you found out, a bank account restriction, review or closure can freeze payroll, supplier payments, customer deposits and cash flow all at once, often with little or no explanation from the bank.

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Frozen Out is a calm, plain-language guide for Canadian small-business owners who need to act fast, and for owners who want a backup plan before they ever need one. Written for the owner, not the compliance department, it walks you through what to do, in what order, and what to say.

 

Inside, you will learn:

• What to do in the first 48 hours, step by step

• Why legitimate businesses get flagged, and how bank KYC and AML monitoring really works

• How to protect payroll and manage the cash-flow gap while you rebuild

• Ready-to-use scripts for employees, suppliers and customers

• How to request reconsideration and escalate to OBSI or the FCAC

• How to build a Business Transaction Profile and a banking application package that reviewers can approve

• How to set up a backup account so one bank can never stop your business cold again

 

Practical tools included: a bank reconsideration letter template, a fully worked Business Transaction Profile, an emergency cash-flow worksheet, a KYC/AML readiness checklist and a Canadian resource list.

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Follow Sam, a Canadian online retailer whose account was closed after a product went viral, as he works through each step, from the first panicked morning to a stronger, more resilient banking setup.

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Whether your account was closed yesterday or you simply want to make sure it never happens to you, Frozen Out gives you a clear plan, the right documents and the words to use.